ProCustomer has been fantastic for Seymour Taylor in all kinds of ways, including some that we didn't expect. It has given us testimonials to help us target certain sectors, the IFA sector is an example. It's also been fantastic for staff morale - a word of thanks is invaluable and really improves job satisfaction. And it's given us information to discuss at our marketing meetings. We're now rolling it out firm-wide, it's already central to our marketing strategy. Special thanks to Gill for her help.
ST
21 June 2006
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ProCustomer makes the process of finding out what your customers really think extremely easy. this allows me to respond accordingly and on more than one occasion i have kept a client that would have eventually considered leaving over a small detail. i now enthusiastically recommend that ProCustomer is an integral part of the succesfull internet strategies that we create.
EB
5 June 2006
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The ProCustomer system and its Reputation Marketing methodology have been an enormous help to me. As a Business Advisor I meet many business owners who don't know how to unlock the value in their reputations. The many benefits of Reputation Marketing are hugely effective tools to convince clients to engage me and they now form a key part of my closing - growing my conversion rate considerably.
Also the use of the ProCustomer system ensures the advice I am giving the clients is consistently good. Plus it forces them to keep taking the advice regularly, and so they achieve the growth in sales and profits they desire and deserve.
DW, Business Adviser - Bedfordshire
4 January 2007
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Procustomer provides an invaluable tool to help ambitious businesses find out if their customers think they are heading in the right direction and to help them win the confidence of potential customers.
BG
13 May 2005
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ProCustomer is an excellent concept and has proved to be an invaluable tool for Oxford Internet Consultants. All our testimonials are published on our website as a way to market our business and enable people to view feedback from our existing customers. Customer support from Ciaran and his team has been brilliant.
BJ
11 July 2005
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ProCustomer is a valuable business tool enabling me to have a greater insight into how our customers view our products and services.
GA
19 May 2005
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ProCustomer is an excellent and easy way to get quality feedback from your customers.
RT
22 May 2005
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The ProCustomer solution has been highly effective for us gathering effective feedback from customers. I strongly believe that it offers the type of customer feedback mechanism that everyone should use on a regular basis.
Alison Riley, Director, M3ASSURED - Near Cambridge
13 December 2006
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Having been introduced to Procustomer, I only wish I'd thought of the term "reputation marketing". It fits the bill perfectly for small and large businesses alike, making a notoriously sensitive subject into a process which works. I recommend Procustomer unreservedly to all my clients and friends
Robert Book, Robert Book Associates
5 December 2006
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Using ProCustomer has been quite enlightening and has been a great way to find out what our clients really think about the service we provide. It is easy and quick to use and a very cost effective self-development and marketing tool.
Dawn O'Leary, Partner, Davis Burton Sellek - Sunningdale
8 June 2007
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An excellent system. Simple and clear to use.
Ciaran was wonderful!
JD
8 April 2005
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