Let us be your Reputation Marketing™ department

The ProCustomer system is intuitive to use and is set out with clear instructions at every point. However, you will get more benefit more quickly by subscribing to one of our low-cost support services.

Initial Set-Up Support

If you’ve been introduced to ProCustomer by one of our registered Affiliates, they may be able to help you get started. But if not, one of our own professional staff will guide you by phone and email. We’ll help you set up your account and explain how to use the system. When we’re finished you’ll know how to email a questionnaire link to your clients and how to access the feedback.

Price: £65 plus VAT

Customise your Questionnaire

We can help you design a questionnaire that closely reflects the aspects of the service you provide. This ensures your feedback is meaningful and helps you make the right decisions. The service is led by us with input from you and is conducted by email and telephone. The aim is to identify 8 – 12 aspects of your service to include in your questionnaire.

Price: £250 plus VAT
Assumes maximum 4 hours work

Contacting your customers on your behalf

You may be one of those businesses who prefer to keep the process of getting customer feedback at "arms length". If so, we can contact your clients on your behalf. You will still get instant feedback through the system, but will not need to commit so much time to operating the system. Just provide us a list of your clients together with contact details and we’ll do the rest. Contact us by phone to discuss your needs and we’ll explain what we can do.

Indicative pricing: £65 plus VAT for 5 clients
£125 plus VAT for 10 clients

Business Support and Advice

ProCustomer does not provide business advice. However we are well connected with networks of accredited business advisers who can help you either specifically with Reputation Marketing™ or more generally with any kind of business support you need.

Email enquiries@procustomer.net for details.